Service Core + simPRO: From first lead to future work — fully automated.
If your business runs on simPRO, Service Core makes it even more powerful. Our two-way integration keeps your customer information, job statuses, and communications perfectly in sync — while adding proven, industry-tested follow-ups that bring customers back long after the first job is complete.
How it works.
Capture & convert leads faster.
- Leads from your website, calls, emails, and social media flow straight into Service Core.
- With one click, push them into simPRO to start quoting or scheduling.
- Automated quote reminders and follow-ups mean more jobs won without manual chasing.
Post-job follow-ups built from real industry experience.
-
After years of running successful service businesses ourselves, we know exactly which jobs need follow-up — and when the timing is right to win repeat work.
We’ve already done the testing, built the workflows, and fine-tuned the timing so you don’t have to. Based on the services you sell, we’ll set up automations that:
- Warranty Inspections – e.g., automatically book annual CCTV drain checks after a reline job.
- Membership Management – track expiry dates, send renewal reminders, and book included service visits.
- Equipment Servicing – for hot water systems, set follow-ups every 12 months to book inspections before issues arise.
- Safety Checks – schedule and confirm electrical switchboard inspections at regular intervals.
- These automations reach out to customers at the exact right moment — so they rebook without you needing to lift a finger.
Keep everyone in the loop.
- Automatically send updates to customers at each stage — from quote sent to job booked to completion.
- Choose SMS, email, voice broadcasts or a mix of all three.
Boost cash flow & reviews.
- Automate invoice reminders to get paid faster.
- Trigger Google review requests immediately after job completion to build your online reputation.
Benefits for simPRO users.
- No more double entry – Details update in both systems automatically.
- Consistent repeat business – Proven workflows that get customers booking again at the right time.
- Faster quoting – Leads get into simPRO instantly, so you quote sooner and win more work.
- Better customer experience – Customers are kept informed without manual follow-up.