Everything you need to run your home service business — in one platform.
Service Core combines the power of marketing automation, customer communication, and job management integrations into a single, easy-to-use system.
From the first enquiry to the final invoice, every lead, conversation, and follow-up lives in one place — so nothing slips through the cracks. Save hours on admin, book more work, and keep customers coming back without juggling multiple tools.
Lead capture.
- Collect every lead from your website, social media, phone calls, and email into one easy-to-manage dashboard.
- No more chasing scraps of paper or scrolling through messages — every opportunity is in one place.
Automated follow-up.
- Send quotes, appointment reminders, and review requests automatically.
- Keep your business front-of-mind without lifting a finger.
- Never let a quote go cold. Trigger automatic reminders via email or SMS based on how long a quote has been waiting for a response.
Sales pipelines.
- Track every opportunity from first contact to completed job with a visual drag-and-drop pipeline.
- Quickly see where jobs are in the process and spot follow-up opportunities.
Call tracking & recording.
- Assign unique tracking numbers to different marketing campaigns so you know what’s working.
- Record calls for training and quality control.
AI call agent.
- An AI-powered receptionist that can answer every call or just missed calls.
- Captures caller details, books jobs directly into your calendar, and answers common customer questions — all without human intervention.
Two-way social messaging.
- Respond to Facebook and Instagram messages directly inside Service Core.
- Keep all customer communication in one place, no matter where they reach out.
Task management.
- Assign tasks to team members for jobs, follow-ups, and admin.
- Add notes and track progress so nothing gets forgotten.
Missed call text-back.
- Automatically send a text message to anyone who calls and doesn’t get through, so you never lose an opportunity.
Voice broadcasting.
- Send pre-recorded voice messages to customers as part of marketing campaigns or appointment reminders.
- A personal touch without the time cost of individual calls.
Memberships & service plans.
- Manage recurring service agreements and maintenance plans (e.g., yearly inspections, seasonal servicing).
- Automate reminders so customers rebook without you chasing.
Internal training hub.
- Create a private membership area for your team where you can store SOPs, build internal training courses, and keep all your staff aligned with company standards.
- Everything your team needs to follow processes and stay on track lives in one central hub.
Job management integration.
- Works seamlessly with simPRO, ServiceM8, AroFlo, and ServiceTitan.
- Push leads directly into your job management software and trigger workflows automatically.
Appointment & calendar management.
- See all jobs, quotes, and appointments in one view.
- Sync with your Google or Outlook calendar to keep the whole team organised.
Review & reputation management.
- Send Google review requests automatically after jobs are completed.
- Build your online reputation and rank higher in search results.
Website chat widget.
- Let customers message you instantly from your website — boosting leads by up to 20%.
- Capture their details so you can follow up even if they leave your site.
Email & SMS marketing.
- Send updates, promotions, and seasonal reminders to your customer list.
- Use tags to target the right customers with the right message.
Forms & surveys.
- Create custom forms and surveys to collect the info you need.
- Use feedback to improve your service and win repeat work.
Social planner.
- Schedule and post content across all your social media channels from one dashboard.
- Plan campaigns, track performance, and keep your business visible online — without needing extra tools.
Landing page & funnel builder.
- Create targeted landing pages for seasonal offers, events, or service specials without needing a web developer.
Reporting & tracking.
- See where your leads come from, how many jobs are booked, and where work is lost.
- Make decisions based on real data, not guesswork.
