Service Core + ServiceM8: Turn every job into the next one.
If you’re using ServiceM8 to manage your jobs, Service Core makes it even more effective.
Our two-way integration keeps your contacts, job statuses, and communications up to date — while adding smart, proven follow-ups that bring customers back at exactly the right time.
How it works.
Capture & convert leads faster.
- All enquiries from your website, calls, emails, and social media flow into Service Core.
- Push them straight into ServiceM8 to start quoting or booking.
- Automated quote follow-ups mean you close more jobs without extra effort.
Post-job follow-ups built from real industry experience.
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Having spent years running and scaling service businesses ourselves, we know which jobs need follow-up — and when to make the call or send the message to win the work.
We’ve already tested and refined these workflows, so you don’t have to. Based on the services you offer, we’ll set up automations that:
- Warranty Inspections – Automatically book annual checks, such as CCTV drain inspections after a reline job.
- Membership Management – Handle renewals, expiry notices, and booking included service visits.
- Equipment Servicing – For hot water systems or other equipment, schedule follow-ups every 12 months, 5 years, or whatever interval you choose.
- Safety Checks – Schedule and confirm recurring switchboard or electrical inspections.
- These reminders and bookings happen automatically — so your customer hears from you at the perfect time, without anyone in your team needing to remember.
Keep everyone in the loop.
- Automatically send updates when quotes are sent, jobs are booked, or work is completed.
- Communicate via SMS, email, voice broadcasts or a mix of all three.
Boost cash flow & reviews.
- Automate invoice reminders to speed up payments.
- Send Google review requests immediately after job completion to grow your online reputation.
Benefits for ServiceM8 users.
- No more double entry – Details sync instantly between Service Core and ServiceM8.
- Consistent repeat business – Proven workflows keep your customers coming back.
- Faster quoting – Leads are pushed into ServiceM8 without delay.
- Better customer experience – Customers get updates and reminders automatically.