One-Time Set Up Fee
Your first payment includes your first monthly subscription and a one-time setup fee. This setup fee covers the initial setup, configuration, and handover of your system so it is ready to use.
Below is a breakdown of what may be included in your one-time setup fee, depending on the package you have selected.
After your setup fee has been paid, your ongoing payments will only be your agreed Service Core subscription amount.
If you would prefer to pay your setup fee over six weekly payments, please contact our team before completing your order and we can arrange this manually for you.
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Service Core CRM
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JMS Integration
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AI Employee
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Service Core Setup
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Set up your account and invite your team
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Add your business logo and branding
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Configure your email address
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Configure your phone number
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Upload your customer database
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Connect your website contact forms
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Install a live web chat on your website
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Connect your social media accounts
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Build a sales pipeline that fits your business
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Set up automatic replies across all channels
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Build / upload custom email + SMS templates
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Set up your calendar and online booking page
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Add smart tags and customer lists
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Track where your leads come from
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2x private 1 on 1 training sessions
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Integrate with your job management system
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Create easy to read dashboards
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Set up JMS workflows, including:
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🔹 New lead follow up
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🔹 Booked appointment reminders
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🔹 Welcome message for new customers
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🔹 Technician bios before the job
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🔹 Pending quote follow ups
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🔹 Accepted quote follow ups
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🔹 Declined quote follow ups
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🔹 Review requests after the job
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🔹 Referral requests after the job
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🔹 Reactivation for old customers
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Setup AI Employee, including:
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🔹 AI Voice Agent
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🔹 AI SMS / Conversation Agent
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🔹 AI call summaries
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🔹 AI conversation summaries
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🔹 AI-assisted contact detail capture
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🔹 AI missed call follow-up
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🔹 AI new lead follow-up
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🔹 AI booking prompts
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🔹 AI handover points
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🔹 AI review and testing
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🔹 AI usage guidance
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Long-Term Rebooking Workflows
Long-Term Rebooking Workflows are designed to help turn completed jobs into future bookings automatically. Instead of relying only on new leads and high marketing spend, these workflows help you stay in front of past customers and prompt them to book repeat work, annual inspections, servicing, memberships, and maintenance reminders.
The goal is not to create more admin for your team. These workflows are set up to guide customers toward booking directly into your calendar or submitting a booking request, so your team is not manually chasing every past customer.
For example, a hot water installation can trigger yearly service reminders, a major drain job or reline can trigger annual drain inspection reminders, and smoke alarm work can trigger yearly inspection reminders. This helps keep your calendar busy with customers who already know and trust your business.
These workflows can include:
- Service and inspection reminders. Automated reminders for repeatable work like hot water servicing, drain inspections, smoke alarm checks, safety checks, and maintenance visits.
- Warranty reminders. Follow-up messages before or after warranty periods to encourage customers to book inspections, servicing, or preventative maintenance.
- Complimentary inspection reminders. Messages that prompt customers to book included or recommended inspections after a previous job.
- Membership welcome messages. Automated emails and SMS messages that welcome customers when they join your membership program.
- Membership inspection reminders. Reminders that encourage members to book their included inspection, service, or annual check.
- Membership expiry reminders. Follow-up messages before a membership expires to encourage renewal and keep the customer active.
- Customer reactivation workflows. Campaigns designed to bring past customers back into your pipeline and encourage them to book again.
Simple, scalable pricing.
No extra charges. No hidden fees.
Service Core CRM
$249
/moA complete CRM built for plumbing, electrical, and home service businesses that want to manage leads, customer communication, follow-ups, and marketing in one place.
CRM + JMS Integration
$399
/moEverything in Service Core CRM, plus integration with your Job Management Software to create a smoother customer journey between your CRM, jobs, follow-ups, and customer communication.
CRM + JMS Integration + AI
$599
/moEverything in Service Core CRM + JMS Integration, plus AI support to help manage calls, messages, follow-ups, customer records, and admin tasks with faster response times and less manual work.